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Terms of Service 

Samantha Edwards Studio


Last updated: 21st April 2025

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These Terms of Service apply to all bookings and commissions with Samantha Edwards Studio. By making a booking or commissioning artwork, you agree to the terms below. Please read them carefully, as they outline the agreement between you (the client) and me (Samantha Edwards).

Services Offered

I provide live event illustration services and bespoke artwork commissions, which may include:

  • On-the-day live sketching of guests or scenes at your event

  • Custom artwork created before or after your event (from photos or in discussion with you)

  • Optional shipping of physical artwork to your address

Each booking or commission will be confirmed via written agreement and invoice.

Booking, Payment & Deposits

  • A 25% non-refundable deposit is required to secure your date.

  • The remaining balance is due no later than 14 days (2 weeks) before your event date.

  • If full payment has not cleared in my bank account at least 72 hours before the event, I reserve the right not to attend, and your booking will be considered cancelled without refund of the deposit.

  • Payment is by bank transfer only. Details will be provided when booking.

  • Please allow time for bank processing and international transfers, if applicable.

Travel & Accommodation

  • Travel outside of London will incur additional fees, which will be clearly outlined in your invoice.

  • If the event location requires more than 3 hours of travel, overnight accommodation the night before will be required at the client’s expense.

  • I am happy to travel internationally, and travel costs will be added to the final bill.

Cancellation Policy

  • f you cancel your event or commission after the deposit is paid, the deposit is non-refundable.

  • Cancellations made within 7 days of the event date will be subject to a 50% cancellation fee (including the deposit).

  • Cancellations made within 48 hours of the event will be charged in full, except in exceptional circumstances, at my discretion.

Live Illustration Terms

  • I aim to sketch as many guests as possible during your event. The number of guests is based on full-body illustrations.

  • If you'd like more guests to be included, I can switch to half-body (face and shoulders) sketches to accommodate a higher volume.

  • All sketches are made live on the day and are unique, artistic interpretations, not exact portraits.

  • Guests must be present and willing to be drawn. I will not sketch anyone without their consent

Artwork Ownership & Usage

  • I retain the copyright and intellectual property rights for all artwork created.

  • You are granted personal use rights — you may display, gift, or share your artwork for non-commercial purposes.

  • Artwork may not be reproduced, sold, edited, or used commercially without written permission.

  • I reserve the right to use images of the work for my portfolio, website, and social media, unless we have agreed otherwise in writing.

Shipping & Delivery (for commissions)

  • UK shipping is included unless otherwise stated.

  • International shipping is available and will be charged separately.

  • I am not responsible for delays or damages caused by postal services, but I always package artwork securely and can provide tracking where possible.

Artistic Style & Revisions

  • You are commissioning me for my unique style and creative interpretation.

  • All sales are final. Due to the personal nature of each piece, refunds or exchanges are not offered.

  • Minor revisions (e.g. text, light touch-ups) may be considered on digital commissions, but major changes may incur an additional fee.

Client Responsibilities

  • You are responsible for providing accurate event details, reference photos (if applicable), and any important information or preferences in advance.

  • For live events, please ensure I have a well-lit and sheltered space to work, with access to a table and chair if needed.

Liability

  • I am not liable for unforeseen circumstances that may impact delivery or attendance (e.g. extreme weather, illness, transport disruptions), though every reasonable effort will be made to fulfil the booking or offer an alternative.

  • In the unlikely event that I cannot attend your event, a full refund of any payments made will be offered.

  • I am not liable for guest reactions to live sketches — the service is a creative entertainment experience and should be enjoyed in good spirit.

Agreement

  • By paying your deposit or confirming your booking/commission in writing, you are agreeing to these Terms of Service. A full version will be included in your invoice or contract for your reference.

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